Research & Development

We encourage creative people and provide the appropriate environment for them to grow and evolve. We support our colleagues in gaining new skills and getting a clear overview of the market and its needs. This is how we’ve managed to build a team capable of incorporating new ideas in our business strategy and transforming them into innovative solutions for customers.

We have been continuously investing in research by using the most modern software configuration and development concepts. We have a dedicated Research & Development department, whose activities involve the integration of infrastructure solutions, architectures and cutting-edge technologies in the company’s applications, in order to ensure a competitive and high transactional regime.


One of the key differentiators of any IT solution is its configuration capability, which reduces the total cost of ownership and customizes faster the solution, according to specific business requirements. BridgeCall gave a particular importance to this aspect and launched in 2010 the Adaptive™ 2.0 platform, which radically changed Charisma’s implementation methods.

  • Using Adaptive in our solutions: Adaptive addresses primarily developers, hiding the technical aspects of repetitive, linear, lower level processes, but allowing them to focus on the business functionality of the application.


We have a team dedicated to the Silverlight technology. One of the applications developed by us on Silverlight platform won the Gold Medal @Swiss Silverlight Awards, being awarded for innovation, stability, unconventional design, applicability and business potential. The application, which is used by over 4 million users, enables updating or editing images at high standards, photo albums, postcards or presents.

  • 3D Graphic - 3D rotations can be simulated by applying the perspective transformation of XAML elements. This functionality is easy to implement and requires no programming effort if Expression Blend is used;


Roborace was the first programming competition in TotalSoft. In 2011, 8 teams enlisted for programming robots on Arduino platform in 24 hours for the maximum 20 minutes provided for the actual race. The challenge was to program robots able to follow a circuit and sort trigonometrically the 6 numbers placed randomly on its path. The programming was high level, in C, in an intuitive IDE, with no hardware knowledge required; the robots were provided by a partner company.

  • The R&D team of TotalSoft was the jury, and the support for the contestants, providing tested Stack Overflow components for the various robot’s components (engine, sensors).